For kitchen & wardrobe fronts and bathroom cabinets
Since each CUBRO product is custom-made for your project, on demand and individually, we cannot accept exchanges or returns. This is due to the personalized nature of our products, which are designed and manufactured to fit your space and meet your specific requirements in terms of finish, color, materials, shape, size, and design.
About the Finish or Color
We understand that purchasing a custom-made product can raise some concerns. To help you make an informed decision, we offer samples of our finishes. These samples will give you a clear idea of the appearance, texture, and quality of the final product before placing your order. We encourage you to request and review these samples before making a purchase to ensure the final product meets your expectations.
Please note that screen colors may differ from the actual color
About the Design
After making the initial payment with the Sales team, your order enters the design phase, during which our team will take the necessary time to review every detail. This process may include:
- Video Call Consultations: We will contact you to fully understand your needs and preferences related to the project. This is particularly useful for projects with complex doubts that can be easily resolved.
- Reviewing the Designated Space: Together, we ensure that all components included in the project fit perfectly into the installation area, avoiding inconsistencies or misunderstandings.
- Final Approval: Once everything has been reviewed and confirmed, the client will receive detailed documentation specifying the exact dimensions of each element in their project. This ensures that both parties confirm the design and specifications before proceeding with production.
Regarding IKEA Products, Appliances, or Countertops
We recommend that you refer to our specific terms and conditions.
Our Commitment to Quality
Although we cannot accept returns, we are committed to ensuring that every product leaving our facilities meets the highest quality standards. If, for any reason, you believe your product has a manufacturing defect or does not meet the specifications you provided, please contact us.
If you have any concerns before, during, or after placing your order, we encourage you to reach out to our customer service team. We are here to assist you, answer your questions, and ensure that your experience with CUBRO is exceptional.