How to invoice with reduced VAT in our ecommerce: conditions, application process, and document verification.
If you are a customer who qualifies for reduced VAT, like 10% VAT for self-promotion or 0% VAT for intra-community operations, we want to make the buying process in our ecommerce easy by fitting your specific billing needs.
Who qualifies for reduced VAT?
- 10% VAT for self-promotion: This VAT rate applies to customers who have a self-promoter certificate and buy materials or services needed for building or remodeling homes.
- 0% VAT for intra-community operations: This benefit applies to companies with a valid intra-community VAT number making purchases within the European Union, as long as these transactions meet the legal requirements to be considered intra-community.
How can you invoice with reduced VAT?
- Select the product: Before making any purchase, choose the product you want to buy on our website.
- Send us an email: Once you have chosen your product, email hello@cubrodesign.com. Be sure to include:
- The name or reference of the desired product.
- Your complete billing information.
- A copy of your self-promoter certificate or your intra-community VAT number, as applicable.
Verification process: Our CUBRO team will review your request and the provided documents to verify their validity. This step is essential to ensure we comply with all applicable tax regulations.
Confirmation and payment: Once your information is verified, we will send you a confirmation and instructions to proceed with payment. The invoice we issue will reflect the VAT rate applicable to your situation.
Response time: Our team strives to respond to all requests within 24 business hours. However, the verification process may require a bit more time, so we appreciate your patience.
FAQ
- Can I apply the reduced VAT directly in the shopping cart? Currently, the process requires you to contact our team directly to ensure the correct application of VAT rates. We are working to automate this process in the future.
- What happens if my certificate is not valid? If we find any issues with the provided documentation, we will contact you to resolve it. It is crucial that the documentation is correct to proceed with the reduced invoice.
If you have any questions or need further assistance, do not hesitate to contact our customer support team. We are here to help you make your purchases as efficiently as possible.
If you still have any doubts, you can contact our team at hello@cubrodesign.com