Our products are made to order without prior stock, therefore cancellations or returns are not permitted once the order is confirmed. We guarantee replacements for damages or defects.
All our products are made exclusively to order, which means we do not have items in stock. Once your project has been validated, it enters the production process.
As each order is unique and produced specifically according to your requirements, we cannot accept cancellations or returns once the order has been confirmed.
It's important to note that we cannot modify confirmed orders to add additional pieces. If you need to add more pieces after project confirmation, we will generate a separate order that will follow the standard delivery and production process.
If you find any damage or defects in the pieces upon receiving your project, we will proceed to replace them. We strive to ensure quality and customer satisfaction at every step of the purchasing process. If you still have doubts, you can contact our team at hello@cubrodesign.com